Housing Navigator

“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Role:

The Housing Navigator is responsible for the acquisition and development of housing inventory across
the agency. The pay range for this position is $22-25 per hour, depending on experience. 

Responsibilities:

• Search for and develop housing inventory for programs across agency
• Develop relationships with property managers and landlords to support housing inventory
• Conduct housing inspections to meet HUD Housing Habitability
• Conduct housing utility inspections and complete reports
• Conduct rent reasonableness reports to meet HUD Housing Habitability
• Confirm client rent payments monthly
• Assist case managers and clients in housing applications, searches and connections
• Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
• Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
• Must accept personal responsibility and accountability for performance of duties.
• Must maintain confidentiality of work related information and materials.

Expectations:

• Prioritize individual and client health and safety.
• Be able to meet targets and work under pressure.
• Communicate with tact and professionalism.
• Set and maintain healthy boundaries with clients.
• Demonstrate the ability to maintain confidentiality of client information and work related information/materials
• Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.

Preferred Experience/Minimum Qualifications:
Required:

• Valid CA Driver’s License and eligibility for company vehicle insurance.
• High School Diploma or equivalent.
• Customer and client relations skills
• Proficiency in Google Suite (Mail, Docs, Sheets, Calendar).
• Understanding of and ability to conduct HUD Housing inspections and reports
• Understanding of housing rental market and property management

Preferred:

•  3+ years relevant experience Sales and Property Management Preferred
• Bilingual in English and Spanish.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance