Site Manager

“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The Site Manager oversees and optimizes client care, staffing and facility upkeep.

This is an exempt position with a starting salary of $70,000-$75,000.00

Responsibilities

Managerial Duties

• Oversee daily operations for the facility.
• Maintain contractual and procedural compliance throughout the site.
• Supervise and train Site Support personnel. Work closely with individuals to maintain and improve performance. Counsel and discipline staff members as needed.
• Ensure schedules are optimized for productivity and approve timecards for accuracy.
• Confirm that weekly update reports, vehicle logs, facility logs and inventory logs are submitted to the Logistics team.
• Ensure inventory is maintained.
• Maintain accurate records in electronic and paper files.

Client Care

• Oversee client intakes and outtakes.
• Establish safe and effective food safety practices and confirm that staff follow them for every meal.
• Check in with clients on-site and perform walk-throughs of dorm areas to ensure client safety and welfare.
• Maintain client storage and retrieval process.

Client Transportation

•  Approve and monitor client transportation by staff members.
• Maintain vehicles and report any necessary maintenance or repairs to the Logistics Team.

Facility Upkeep

• Ensure facilities are clean and organized at all times.
• Initiate and supervise general cleaning of the facility, including sweeping, mopping, wiping, vacuuming, disposing of trash, updating cleaning logs.
• Monitor all facility needs (i.e. water delivery, trash pick-up, gardening, etc.).
• Work with the Logistics Manager and Maintenance Manager to ensure all projects, repairs and ordering are addressed and completed in a timely manner.

Perform other duties assigned by supervisors as needed. 

Preferred Experience/Minimum Qualifications

Required

• High School Diploma or equivalent.
• 2 years relevant experience.
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.
• Valid CA Driver's License and eligibility for company vehicle insurance.

Preferred

• Bilingual in English and Spanish.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 15 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans